GENERAL HOURS OF OPERATION
We are open for business and taking orders 24 hours a day, 7 days a week, all year. Most of the time, we are processing orders 7 days a week between the hours of 8:00 AM and 10:00 PM US Eastern Time. We are also not processing orders during normal daily meal times.
A full catalog of titles available in various categories can be found by clicking the Catalog button on the main menu, as well as along the right-hand sidebar of most pages.
There are two search boxes on most pages: in the header near the top of the page (look for the magnifying glass), and at the top of the right-hand sidebar. In them, you can search for a particular title, author, word or phrase that interests you. The text for two particular words are masked with the character “#” in them: r#pe and inc#st.
Browsing and search results pages are presented in a list, showing title, catalog number and cover image (when available) in each row. Clicking on the catalog number or the cover image reveals a detailed page for that title containing the catalog number, title and author, an “Add to cart” button, a link to other catalog titles in that same series in random order, and a link to other catalog titles by the same author in random order.
If you have or find an eBook cover image that we don’t have, send it to us and if we use it, we’ll send you an updated eBook for free.
SHOPPING CART TIPS
Be sure to read our Terms and Conditions of Use and check the box saying that you agree to them. If you are having problems with the Shopping Cart, Contact Us and let us know what is happening. We can also provide an alternative payment method that does not use the Shopping Cart.
There is a link in the Shopping Cart allowing you to “Continue Shopping” and buttons allowing you to remove an item in the Shopping Cart (red circle with a minus sign in it) and to empty the Shopping Cart completely (cart with a red x over it).
REQUIRED ORDER DELIVERY DETAILS
FOR EBOOKS: We require that you provide us with a valid email address so that we can successfully deliver your order by email to you, anywhere in the world, and to communicate with you if there are problems with your order. We do not use, sell nor provide this email address to anyone for any other purpose.
FOR PAPERBACK BOOKS: You will need to provide us with your complete name and USPS physical mailing address in any comments or special instructions text field available. Shipping is free to USA addresses. A separate payment of $36 USD is required for addresses outside the USA (Contact Us for payment instructions).
A secure electronic payment processing service is available to you. If you have a personal payment account with them, you can use it to pay for your order. If you do not have an account with them, you can use your choice of major credit or debit card with them as a Guest, and you don’t have to create an account with them if you don’t want to (Click here to view a sample screen of where to find their guest payment option. Look for “Pay with Debit or Credit Card” near the bottom of the page).
FREQUENTLY ASKED QUESTIONS (FAQ)
If you have a question that isn’t answered here, please let us know (Contact Us).
Do you buy used adult paperback books?
Maybe. Contact us with details of what you have. We also accept donations of any titles, paperback or ebook, that we don’t have.
Do ebook orders come as download links? What does the order look like?
Currently, we manually assemble your order as individual .pdf file attachments in an email that we send back to you, after we verify your payment. Large orders of multiple eBooks may be emailed back to you in multiple emails. Each ebook you order is a separate file attachment. Once you receive your order, you can download and save the email attachment on your computer or other device.
Do your ebooks work on ebook readers?
Ebook readers are increasingly popular, and more standardized on the formats they accept. All of our ebooks come in PDF format, and will work on almost all eBook reader devices (Kindle, Neo, Nook, Sony, etc.). We have not yet heard of any ebook reader that cannot view our eBooks.
How do Kindle rules affect your ebooks on Kindle devices?
To receive our eBooks on Kindle readers at your Kindle.com email address requires that our email address be added to Your Approved Personal Document E-mail List. You will need to add our email address there. Amazon may automatically convert some .pdf files to their Kindle .azw format. If you keep our eBooks as .pdf files and not try to convert them, they should arrive OK. Check that your account settings are NOT requesting this conversion before contacting us about an order that did not arrive on your Kindle device. Check the Kindle documentation at the above link for more information.
Do your ebooks work on Mac computers?
Our eBooks in PDF format work just fine on any Mac computer equipped with PDF reader software, such as Adobe Reader.
What format are your eBooks?
We offer our eBooks in PDF format, and will work on any computer equipped with PDF reader software, such as Adobe Reader. PDF reader software is free and readily available. eBooks in this format will also work on any eBook reader devices (Kindle, Neo, Nook, Sony, etc.), tablets (iPAD, etc.) and smartphones that also support PDF reader software.
Why do I see A B Classics on my payment receipts?
We are affiliated with them, and use a common order processing system. No need to be confused, as we can easily tell the orders apart. Orders for both A B Classics and A E Classics are processed at the same location.
Why does it take so long to get my order?
There are a couple of possible reasons for this. One is that your email is blocking order delivery until you add us (service “@” aeclassics.net) to your email address book, “safe senders” or whitelist. Sometimes orders emailed to you can be flagged as spam or junk by your email service provider, and not be delivered to your email Inbox, or could end up in your spam or junk folder. It is also possible that the payment processing service being used may take a while longer than usual to complete that step. Once they complete payment processing for your order, they send us their email notifying us that payment has been placed in our account. We wait for that email before sending your order to you. Another reason is that we could be sleeping or away for food during normal US east coast times for those activities. No worries – we’ll catch up and get your order to you!
Do you offer website membership accounts?
We no longer offer membership accounts. Such an account is not needed to make a purchase.
Why can’t I print the ebooks that I buy?
Our standard eBooks are not meant to be printed. They are meant to be viewed on a computer or other electronic device. Ebooks by definition aren’t on paper, but are electronic. There are outlets selling regular printed book versions, such as in our “Paperback Books” category, but normally at a considerably higher price.
Can I return eBooks and get a refund?
eBooks are not returnable, and therefore are not eligible for a refund.